Shipping policy
Order Processing
All orders are processed within 1–3 business days.
Once your order has been packed and shipped, you will receive a shipping confirmation email with tracking information (if applicable).
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping option selected.
We may offer flat rate shipping or promotional free shipping from time to time.
Shipping Locations
Glow with Harmony currently ships within Australia.
If you are located outside Australia and would like to place an order, please contact us at: glowwithharmonyxo@gmail.com
Estimated Delivery Times
Delivery times may vary depending on your location.
Estimated delivery times:
• Standard Shipping: 3–8 business days
• Remote or regional areas: may take slightly longer
Please note these timeframes are estimates only and delays may occur due to postal carriers, weather conditions, or other circumstances outside our control.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email so you can follow your delivery.
Incorrect Shipping Address
Please ensure your shipping address is correct when placing your order.
Glow with Harmony is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your address, please contact us as soon as possible at:
We will do our best to update the address before your order is shipped.
Lost or Delayed Packages
Once your order has been handed over to the shipping carrier, Glow with Harmony is not responsible for delays or lost packages caused by the postal service.
However, if your order appears to be missing, please contact us and we will do our best to assist you in locating your parcel.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of receiving your order at: glowwithharmonyxo@gmail.com
Please include photos of the damaged item and packaging so we can help resolve the issue.
Contact
For any shipping questions, please contact us at:
Glow with Harmony
📧 glowwithharmonyxo@gmail.com